Our Policy

Busy season has arrived... we advise all of our clients to book ahead of time to assure your appointments. 

 

In order for our business to run smoothly, we ask that our clients respect and follow the following guidelines:

  • Credit card information will be taken over the phone when booking your appointment.

  • A 24–48-hour cancellation notice is required. If a cancellation is made on the day of your scheduled appointment, a 50% service fee will be charged to your credit card.

  • ’No-showing’ your appointment will result in a 100% service fee charged to your credit card.

  • Returned checks will result in a $40 fee.

  • Although we love children, we are unable to supervise them during your visit. Please make arrangements for them.

  • We cannot be responsible for personal belongings left behind. 

  • Gratuities are accepted for our services and are greatly appreciated (20% is standard). Cash and Venmo only.

  • Prices are subject to change without notice.

  • We ask that all phones be turned off or silenced before entering the spa. This ensures our guests a relaxing, tranquil experience.

Return Policy

  • All unopened products may be returned within 15 days.

  • Please be aware of all ingredients in each product, to ensure no allergic reactions.